Credit Collections Officer

Full Time 

Banking and Finance

$2200 - $3000 monthly

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Job Description

Job Highlights:

  • Part of team to build a passionate, energetic, and innovative work culture
  • Office located in central business district in Raffles Place
  • High potential for personal growth and advancement as our team is growing and expanding
  • Embrace being in a fast-paced fintech environment where you contribute directly to the goals of the company

Job Description:

  • To call and execute on all inbound and outbound delinquent consumer and corporate accounts in a timely manner.
  • Able to recommend and execute appropriate collection / restructuring actions for recovery of debt and minimise credit losses.
  • Handle collection process from reminder, repayment call, follow up and issue of reminder letter.
  • Liaise with internal and external stakeholders in a call centre.
  • To manage and achieve daily productivity standards in terms of call attempts; contacts and payments made by customers.
  • Providing consistent, concise, accurate and timely weekly/monthly collection activity reports to management
  • Achieve the productivity standard set for the team and individual KPI
  • Take on additional projects and tasks assigned by reporting manager

Job Requirements:

  • Diploma and above. Fresh graduates are welcome
  • Singaporeans and PR only.
  • Proficient in Google suite, Microsoft applications, Macro VBA and SQL a plus
  • 2 years of working experience in collection is a plus
  • Professional phone etiquette and excellent verbal and interpersonal skills
  • Strong communicator and negotiation skills
  • Meticulous and detail-oriented
  • Highly self-motivated with the ability to work fast and independently in an agile environment.
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