Payment Operations Specialist

About the Company

Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We believe an inclusive ecosystem that bridges the gap between existing banking rails and non-bank financial institutions will increase profitability for all our partners and enable seamless cross-border transactions across the globe.

By upholding our values of drive, intelligence, integrity, passion and results-oriented, Lightnet continues to enrich the lives and aspirations of our customers each and every day. For more information, please visit https://lightnet.io/.

About the Role

As part of our expansion, Lightnet is now seeking a highly motivated Payment Operations Specialist to join our Singapore team. Led by Head of Payment Operation, the Payment Operations Specialist will be tasked to assist the Commercial and Sales team in supporting operational related matters.

Responsibilities

• Responsible for day-to-day payment operations processing – including report downloads, reconciliation between partners, and settlement with partners within the stipulated time frame set
• Support Business Partnership team and manage inquiries related to reconciliation, settlement and transactions
• Work with relevant internal stakeholders and external partners to troubleshoot and resolve issues in a systematic and timely manner
• Evaluate Singapore Payment Operations processes and identify areas for improvement.
• Develop and propose solutions to address identified gaps.
• Assist in any other payment operations as well as managing partners’ requirements pertaining to payment operations related matters as and when required
• Assist in keeping central updated documentation repository of all settlement and reconciliation processes, internal procedures and financial risk register
• Involve in project related initiatives pertaining to Payment Operations and partner onboarding related initiatives to drive innovation and constantly improve the user experience
• Support and work together with PMO team within Payment Operations and across the company as a subject matter expert on payments and operational matters; in user acceptance testing, etc until its successful system deployment and/or partner onboarding

Requirements

• Diploma or Degree qualification
• Previous experience in a financial institution, preferably at banks/payment or related fields
• Attention to detail and ability to maintain accuracy.
• Ability to thrive in a fast pace environment with tight deadlines
• Proficiency in task management and tracking.

If you are keen to join the team, please apply here or directly send your CV outlining your skills and capabilities to shahirah.kad@lightnet.io. Fresh graduates are welcome to apply!