IT Project Manager

Job Summary

We are seeking an experienced and adaptable IT Project Manager to drive cross-functional projects across product, compliance, finance, and technology teams. The ideal candidate will have strong communication, documentation, and coordination skills, and be capable of managing technical and non-technical stakeholders across distributed teams.

Key Responsibilities:

Project & Stakeholder Management

• Define project goals, requirements, and deliverables with business stakeholders (Operations, Compliance, Finance, etc.).
• Coordinate project schedules, track milestones, and ensure timely delivery.
• Organize and lead regular meetings (stand-ups, sprint reviews, retrospectives).
• Track and manage project risks, issues, and change requests throughout the lifecycle.
• Maintain up-to-date documentation, including meeting notes, decision logs, and timelines.

Requirements Analysis & Documentation

• Gather and analyze business requirements through interviews, workshops, and data review.
• Document functional and non-functional requirements, user stories, use cases, workflows, and technical specifications.
• Translate complex business needs into actionable plans for development and QA teams.
• Assist with writing flow diagrams and system integration maps (e.g., KYC/AML systems, payment gateways).

Testing & Delivery Support

• Collaborate with QA and business users to design and execute UAT plans.
• Validate that delivered features meet business goals and security/compliance standards.
• Provide user training, support onboarding, and gather post-release feedback.

Basic Requirements:

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience in IT project management or business analysis, preferably in fintech or compliance domains.
• Experience working in Agile environments (Scrum, Kanban).

Skills & Competencies

• Strong communication skills in English, both written and verbal (Mandarin or Japanese is a plus).
• Excellent analytical, organizational, and multitasking skills.
• Ability to manage distributed and multicultural teams (e.g., Singapore, Malaysia, Japan).
• Familiarity with APIs, databases, cloud environments (AWS), and basic DevOps concepts.
• Proficient in using collaboration tools like JIRA, Confluence, Notion, Slack, and Google Workspace.

Professional Knowledge

• Good understanding of software development life cycle (SDLC).
• Familiarity with compliance standards such as PCI DSS, MAS TRM, or DORA is a plus.
• Exposure to system migrations, platform upgrades, or infrastructure integration projects.

Certifications (Nice to Have)

• PMP, PMI-ACP, CBAP, or equivalent project/analysis certifications.
• Security or cloud certifications (e.g., AWS Cloud Practitioner, CISA) are advantageous.

Preferred Attributes

• Detail-oriented with a strong sense of ownership and accountability.
• Comfortable working under pressure and managing multiple priorities.
• Willingness to continuously learn and adapt to new technologies and business domains.