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Digital Platform Analyst

Full Time 

Information Technology

$4200 - $6200 monthly

Job Description

About Us

DCS Card Centre is an innovative and forward-looking payments fintech firm that provides value-added card services with the most advanced technology to our customers and partners.

We offer attractive remuneration packages and reward schemes, and invite talents to join our big family.

We believe in empowering our people with opportunities to grow and take charge of their career paths.


· Reporting to Digital Platform Owner, assist business units to achieve KPIs by provide end-to-end digital platform solutions.

o Able to communicate to stakeholders for existing process and design digital “to-be” processes on workflow chart drawing tools

o Understand and analyse business requirements from business units and supporting units (e.g. operations).

o Understand and design system workflows

o Communicate solutions to stakeholders and fine tune solutions

o Simplifying information and translating technical jargon/diagrams to easily understood information for business and operations stakeholders.

· Support digital platform owner on digital product development cycle and release management.

o Design and plan solution development phases with Agile approach

o Manage product release cycles by coordinating with various development teams

o Review testing plan and support the execution with Technology Quality Assurance (QA) team

o Manage release schedule, communication to customers and strategies internally and externally

· Organise and lead business requirement discussions and drive conclusions.

o Drive internal and external “to-do” list and support product release schedule

o Record detailed meeting notes and follow up action points.

o Manage team tasks via workflow management tool used by the company

Qualifications and Skills

· Relevant University Degree in reputable institutions with 3-5 Year working experience in Singapore, preferably a licensed financial institution.

· Hands on experience in tech product / project management cycle. Experience in the Agile development environment will be an advantage.

· Good understanding of financial products (credit cards a plus).

· Able to present and communicate ideas to stakeholders.

· Must be organised and possess creative thinking and problem-solving skills.

· Experience in change management and process re-engineering is a plus

· Mandarin speaking preferred to liaise with Mandarin speaking clients