Assistant Manager/Manager, Client Onboarding (Digital assets, Fintech)

• Degree with min. 5+ years of corporate client onboarding experience within financial services/ fintech/ cryptocurrency industry
• Good working knowledge of financial regulatory requirements, AML risk implication & KYC related topics.
• Good to have prior exposure to digital assets, virtual asset service providers (VASPs), payment institutions or Trusts/ Funds

We are looking for a proactive and self-motivated Assistant Manager/Manager, Client Onboarding, be part of our regulatory excellence team within our Digital Green Fintech Group in shaping the future of financial innovation, financial technology, and sustainable technology.

This role will be responsible for all Know Your Client (KYC) onboarding requirements, periodic refreshes and remediations. You will work closely with the Regulatory Compliance and Client Services Team to ensure the firm’s global regulatory obligations are met.

Responsibilities:

• Manage end-to-end process of client onboarding, ensuring a seamless and efficient experience.
• Work closely with various internal teams e.g. Compliance, Risk, Legal, Relationship Managers, and/ or relevant parties to ensure smooth and efficient onboarding.
• Collect, verify and validate all necessary documentation, performing KYC (Know Your Customer) and AML (Anti-Money Laundering) checks, and ensuring compliance with regulatory requirements.
• Adhere to firm privacy policies in securing non-public information obtained as part of KYC activities
• Address any questions or concerns clients may have during the onboarding process.
• Contribute to training materials and guidance for new joiners or junior analysts
• Assist with system and workflow enhancements to streamline onboarding processes
• Embrace a collaborative and excellence-oriented culture

Requirements:

• Bachelor's degree or equivalent experience with min. 5+ years of relevant onboarding experience within financial services/ fintech/ cryptocurrency industry
• Familiarity with corporate client structures and compliance best practices
• Good working knowledge of financial regulatory requirements, AML risk implication and KYC related topics.
• Detail-oriented, analytical, and adaptable in a dynamic environment
• Good solution provider with strong organizational skills
• Diligent and committed to delivering high quality results within tight deadlines.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficient in both English and Mandarin, with strong written and verbal communication skills to effectively work with external clients and internal stakeholders
• Passionate about technology and digital innovation and keeps abreast of emerging trends in the fintech space

Good to Have:

• Prior exposure to digital assets, virtual asset service providers (VASPs), payment institutions or Trusts/ Funds
• Experience in supporting the development of onboarding systems or KYC platforms
• Experience in dealing with institutional clients will be advantageous