Telemarketing Officer (Hybrid Schedule)

About Validus

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Job Description

• Initiate outbound calls to potential customers to promote our products and services.
• Meet daily and monthly sales targets consistently.
• Build strong relationships with customers by understanding their needs and offering customized solutions to generate leads and increase sales.
• Accurately document updates on leads and follow the sales procedures throughout the client acquisition process, from onboarding new SME borrowers to initial loan disbursement. Schedule appointments and follow-up calls for the sales team as needed.
• Adhere to all relevant AML and KYC regulations.
• Competitive base salary with attractive incentives.

Job Requirements

• Excellent verbal communication skills and a clear and confident phone manner, with the ability to articulate product features and benefits persuasively.
• Ability to multitask in a dynamic, fast-paced environment.
• Previous experience in a call centre, particularly in managing inbound and outbound calls, is preferred.
• Understanding of invoice financing product is preferred.