Account Manager - Asia

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, weʼre not only helping small business, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As an Account Manager (AM), you are responsible for managing, developing and growing Accounting Partners by helping them to develop and execute a digital strategy. You will provide consistent support to assist them in migrating clients on to the Xero platform, contributing to their businesses success overall. You’ll form great relationships with your Accounting Partners and also work closely with your Account Management and Partner Consultant colleagues to make sure that you and your colleagues are working in the best way to support Xero’s success overall in Asia.

What youʼll do

● Manage the sales and account management relationships with accounting partners located in Asia

● Generate a pipeline of qualified opportunities through the use of, but not limited to, proactive outbound call activity, emails, meetings and marketing campaigns

● Drive customer numbers up and achieve monthly targets

● Drive online strategy deep within existing new partners

● Manage the recruitment, education and growth of your partner base

● Deliver Xero partner events (in person and virtual)

● Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training

● Educate Partners on all partner resources available to grow their accounting practices

● Monitor all existing and new Partners as they progress through the sales cycle

● Update our CRM system (Salesforce) with all client communications including calls, emails and meetings

● Maintain and update our CRM system of all practice staffand contact details

● Respond in a timely manner to all Partner enquiries

● Engage in a call cycle with all allocated partners

● Drive attendance at Xero events

● Work closely with Partner Consultants to implement business plans

● Leverage your agility, work ethic and desire to achieve, by contributing to the success of the Xero Asia sales team

Success looks like

● Meeting monthly revenue / Net New CMR targets

● Weekly and monthly KPI measurements such as meetings, calls, opportunities created

● Integrity of CRM Data

● Excellence in territory management and forecasting

What youʼll bring with you

Critical competencies

● An interest and intrigue in the emerging online accounting market and Fintech

● Results driven approach

● Loads of initiative and ability to work autonomously

● Outstanding communication and presentation skills and an enthusiasm for building strong relationships

● Ability to create a quick and strong rapport with partners

● Attention to detail and follow-up

● Process driven and takes ownership

● Passion and desire to make a difference

Experience

● Proven sales performance

● Experience/Knowledge of the workings of an accounting practice is desirable

● An accounting qualification is a plus

● Experience presenting in-person and virtually to a live audience

● Experience with Salesforce is desirable

● Experience using Xero is a plus

EA licence 15C7529

EA Personnel R1985185