Account Manager, VIP/ Institutional clients, Mandarin speaking
Full Time
Others
Job Description
Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Binance is looking for an experienced professional from the crypto industry to provide leadership to the sales and key account management processes and support the growth of the function.
This role will leverage relationship development and account management skill, process creation and management ability in order to educate, introduce and inspire new investment into the world of cryptocurrency from major institutional clients and high-net-worth individuals from a global market.
Responsibilities:
•Primary point of contact for a portfolio of Chinese speaking clients (global institutional/VIP clients).
•Developing trust relationships and locate growth opportunities for cross selling.
•Expanding the relationships with existing customers by sustained communication, understanding of their needs.
•Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
•Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
Requirements:
•At least 5 years working experience in account management/sales function from financial / trading institutions.
•Product knowledge from working in exchange/ broker/ banks.
•Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
•Strong communication skills, ability to be flexible in a variety of situations.
•Ability to work under pressure.
•Passionate about crypto. Industry experience is highly preferred.
•Proficiency in Mandarin is a must. Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Binance is looking for an experienced professional from the crypto industry to provide leadership to the sales and key account management processes and support the growth of the function.
This role will leverage relationship development and account management skill, process creation and management ability in order to educate, introduce and inspire new investment into the world of cryptocurrency from major institutional clients and high-net-worth individuals from a global market.
Responsibilities:
•Primary point of contact for a portfolio of Chinese speaking clients (global institutional/VIP clients).
•Developing trust relationships and locate growth opportunities for cross selling.
•Expanding the relationships with existing customers by sustained communication, understanding of their needs.
•Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
•Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
Requirements:
•At least 5 years working experience in account management/sales function from financial / trading institutions.
•Product knowledge from working in exchange/ broker/ banks.
•Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
•Strong communication skills, ability to be flexible in a variety of situations.
•Ability to work under pressure.
•Passionate about crypto. Industry experience is highly preferred.
•Proficiency in Mandarin is a must. Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .
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