Client Success Analyst

Client Success Analyst

ABOUT AYOCONNECT

Founded in 2016, Ayoconnect is Southeast Asia's largest Open Finance API platform. The company is building full stack solutions with the mission to power the leading companies of today and tech unicorns of tomorrow. Its simple but powerful payment stack, banking stack, and data stack help companies of all sizes to move forward quickly and launch banking and payment services in weeks.

Ayoconnect's technology solutions are trusted by more than 200 clients, including leading financial institutions and tech companies such as Bank BRI, Bank Mandiri, DANA and Bukalapak.

Headquartered in Jakarta, Indonesia, the company is backed by some of the world's most respected VC firms including Tiger Global, PayU, SIG, BRI Ventures, and Mandiri Capital.

ROLES & RESPONSIBILITIES

• compile and analyze data over time to forecast sales trends
• communicate with the management team regularly
• review past sales data to determine trends in productivity
• prepare accurate reports using data from internal and external sources
• evaluate third-party data to determine best practices for company success
• present actionable information and insights to team members and management
• gather and analyze data in order to understand problems and address them proactively
• collaborate with team members and members of other departments
• monitor minus margin, upload and check it daily

KEY QUALIFICATIONS

• bachelor's degree in accounting, marketing or finance
• strong knowledge of word processing, spreadsheet, database and presentation software
• advanced problem-solving and analysis skills
• superior oral and written communication skills
• high level of organization and detail-orientation
• strong work ethic and willingness to take initiative
• good attitude toward teamwork as well as the ability to work independently
• demonstrated ability to multitask and prioritize
• excellent time management

For more details about our company, please refer to our Company Handbook