Technical Writer

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in simplistic ways that are useful for both experienced and novice audiences.

We are looking for candidates who love to work with teams to ensure they are providing a great information experience for developers and product managers. Someone who is also able contribute to and help drive projects that benefit the larger developer experience community here at Airwallex.

Responsibilities:

• Proficiency in technical writing skills
• Collaborating with cross-domain stakeholders (product, engineering, commercial)
• Drive projects to completion with a full ownership mindset
• Experience in improving or building both information architectures and content strategies for documentation
• Ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
• Familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, Git)
• Experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products

Nice to have:

• Background in engineering/software development
• Finds joy in creatively engaging with developer audiences
• Experience working on cross-product documentation
• Experience in improving or building both information architectures and content strategies for documentation
• Billingual in Chinese with professional proficiency

At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. You'll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.



Technical Writer