Global Head of Revenue Operations

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

This role reports into the global chief revenue officer. As a global revenue operations lead, this role will build the Revenue Operations organisation structure, processes and capabilities across all commercial units globally. This role will work with global and regional revenue operations teams to establish the systems, processes and tools and drive the implementation as well as optimisations across all regions.

Responsibilities:

• Develop strategies, priorities and plans for revenue operations team for business growth and success
• Build the team and structures: define team organisation structures, processes and metrics to assess effectiveness.
• Lead and define operating models through identifying target operating models and outline various stages of RevOps model evolution, and lead the alignment on what is in scope for global standardisation vs local execution. Drive operational excellence.
• Establish revenue operational processes and tools:
• Select and integrate various toolings and ensure suitability of tools used across different states and regions
• Establish resources to support system admin across all regions
• Provide business operational reporting and insights: Work with business key stakeholders to provide reports on productivity and efficiencies and analysis
• Lead the commission plan design, communication and implementation
• Lead sales training and enablement
• People management and team leadership. Grow and develop a high passion and high performance team.

What you will bring:

• 10+ years of industry experience with 5+ years management experience
• Strong business acumen
• Proven strategic planning and process management skills
• Demonstrated experience in goal setting, monitoring and driving execution
• Strong problem solving skills
• An entrepreneurial spirit
• Excellent interpersonal skills
• Excellent communication skills

At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. You'll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.



Global Head of Revenue Operations