Senior Product Manager (Onboarding & KYC)

Aspire is the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups to realise their full potential.

Founded in 2018 by former Lazada founders and executives, Aspire has raised over USD 200M+ across equity and debt from world-class investors. To power our solutions we have partnered with some of the best companies in the world such as Visa and Wise.

In 2020 we were awarded Hottest Startup by Singapore Business Review and Finalist MAS Fintech Awards, and in 2021 were named in LinkedIn's Top 5 Startups to work for in Singapore.

You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and don't take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.

As the Product Manager for Onboarding & KYC, you'll own the following areas of our product:

• Customer onboarding in multiple SEA countries, and collection of KYC information
• Automated and manual verification of KYC information.
• Building tools for internal teams to support various Ops processes.
• Anti-money laundering (AML) screening.
• Integrations with various external services for verification of ID, personal and business information.

All those systems should support our operations across all the SEA markets Aspire is serving.

You will build solutions for our customers as well as internal users, implement fast account opening for our customers with the best user experience, build automations to verify their information faster, and enable smooth internal operations.

You'll own and define the product roadmap for Onboarding & KYC. You'll work closely with our Head of Compliance, Operation teams, and the rest of the Product team to build, maintain and enhance those systems.

Responsibilities

• Build solutions for customer onboarding for multiple countries, and support Operations teams in various KYC processes.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and products.
• Manage all lifecycle stages for your products, with end-to-end responsibility for their success: timely releases, successful internal communication, users adoption, compliance.
• Define and track key usage metrics of your products to track their adoption and improve them.
• Work with QA engineers to review test plans.
• Develop and maintain an understanding of Aspire's products, market, and competition.
• Support special projects on an ad-hoc basis.

Requirements

• Previous working experience as a PM for minimum 3 years. We don't require past experience of working in a fintech company.
• Graduated from a top university.
• Outstanding analytical and problem-solving skills.
• Outstanding communication and presentation skills.
• Familiar with agile product development processes.
• Fluent in English

Please note: by submitting your application, you acknowledge that you have read and understood Aspire's Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the " Policy") , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .