Marketing CRM Manager

We are the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realize their full potential.

We have successfully closed an oversubscribed US$ 100 million Series C equity round in 2023 led by Sequoia and Lightspeed with participation of Tencent and PayPal. Since its inception in 2018, we have has raised over US$ 300 million from world-class investors to power our solutions we have partnered with some of the best companies in the world such as Visa and Wise and help more than 15,000 businesses using our suite of products.

In 2020 we were awarded Hottest Startup by Singapore Business Review and Finalist MAS Fintech Awards. In 2021 and 2022 we were named in LinkedIn's Top 5 Startups in Singapore and awarded Best Employer of the Year and best Payments Tech 2022 by Asia Fintech Awards .

You will be amazed by our energy and ambition. We are a team of ex-entrepreneurs, ex-founders, and A players with international and diverse (45% of us are women) backgrounds. We team up to excel in what we do, and don't take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the Fintech space!

About the role:

As a Marketing CRM Manager, you will be part of Aspire's Marketing Team. The Marketing CRM Manager will be responsible for driving existing customer engagement and retention by implementing communications via our CRM system.

This role will require a deep understanding of customer behaviour and the ability to identify key touchpoints in the customer journey. If you are an analytical marketer with confident communication skills to help drive Aspire's product adoption, this role's for you!

What will you be doing?

• Implement customer communication through various channels such as email, push notifications and in-app banners using our marketing CRM system.
• Create delightful customer experience by developing customer communication journeys for new user onboarding, existing customer engagement and customer upsell opportunities.
• Collect insights and tailor messaging to customer segments.
• Collaborating cross-function to ensure that marketing efforts are aligned with overall business commercial goals

We would love to get to know you if you have the following:

• Min 2 years experience in CRM Marketing, preferably in B2B startup space
• Advanced knowledge in marketing automation tools and CRM systems such as Customer.io, Hubspot, Salesforce is a plus
• Excellent verbal and written communication skills in English. Proficiency in Bahasa is a plus
• Self-starter, ability to work and thrive within a fast-paced, culturally diverse and evolving environment
• A deep understanding of Aspire's product features and customer behaviour to develop personalized marketing communications
• A Bachelor's or Master's degree preferably in Business, Marketing, or Communications related

Please note: by submitting your application, you acknowledge that you have read and understood Aspire's Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the " Policy") , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .