Client Engineer - Singapore

Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking and built core and payments technology which runs natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years - growing our team to more than 500 individuals across offices in London, New York, Singapore, Sydney and Melbourne. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase, Standard Chartered, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named in the IDC list of top 100 fintechs, CB Insights' top 250 fintech companies in the world, and achieved global awards for our workplace culture and client work.

The Client Engineer interacts with Clients, Business Analysts and Backend Engineers, performing the crucial task of translating business requirements into detailed software solutions and specifications.

This is an essential role within Thought Machine, operating at a comprehensive technical level, engaging with engineering to understand the impact of technical changes and ensuring the successful delivery of our clients' requirements.

The Client Engineer role lays at an intersection between integration consulting, software engineering and technical analysis.

DUTIES

• Analyse and validate business requirements, translating into technical specifications/requirements.
• Evaluate core platform changes versus client specific requests.
• Implement Vault workflows and Python smart contract code from client requirements (Software Engineering).
• Implement helper libraries, tooling and software around Vault Configuration
• Design client solutions / architecture.
• Collaborate with engineering, obtaining a deep technical understanding of Vault and associated roadmap.
• Coordinate impact and requirements across projects.
• Support client staging and development instances.
• Understand, investigate and resolve client technical queries.
• Prioritise and manage backlog and sprint planning
• Conduct post mortems and defect management on technical issues.
• Participate in testing, release cycles and QA processes relating to client deployments

Requirements

Essential

• Excellent problem solving skills, ability to communicate solutions.
• Ability to explain technical concepts to technical and non-technical stakeholders.
• Experience writing commercial or open source software
• Experience analysing requirements, creating specifications and working with engineering functions to implement solutions.
• Desire and ability to learn and work with engineers to evolve the technical aspects of Vault.
• Interest in working on client-facing projects

Desirable

• Delivering technology projects into financial institutions, or enterprise firms.
• Experience with the following tech stack: Python,, Docker, Kafka, Kubernetes, ELK Stack, AWS, Google Cloud and other Cloud Technologies.
• Following Agile software delivery framework.
• In client-facing integration, implementation engineering or solution architecture roles, in B2B software product companies.
• Linux experience
• Experience with microservice architectures
• Experience with REST APIs and equivalents such as gRPC

Benefits

• Highly competitive salary
• Bonus incentive
• Healthcare
• 25 days holiday and public holidays
• Competitive maternity and paternity leave
• $1,500 SGD per year flexible spend benefit
• All the latest tech you need
• A talented and experienced team as your colleagues
• An environment where we encourage learning and progress

Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description.