Director, Global Account Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Global Account Management

Overview
Mastercard is a technology company in the global payments business, connecting customers, financial institutions, merchants, governments and businesses worldwide and enabling them to use secure and convenient electronic forms of payment.
The Global Account Asia Pacific team is looking for a Director, Account Management. This role will be part of a dedicated account team that manage Asia Pacific relationship of one of few Mastercard's Global Account. The candidate will be responsible for leading all aspects of the Mastercard account development function primarily in South East Asia for consumer portfolios.
The successful candidate for this position will have responsibility for driving new revenue for Mastercard by working with the team to link new Mastercard products, solutions and functionality to explicit customer needs as well as ensuring that the customer are a bastion of Mastercard's strategy. With key internal and external stakeholders across functions and regions / countries, it is essential that the successful candidate can navigate the intricacies of these very different relationships to ensure best outcome for the customer and Mastercard.

Role
• Manage all aspects of Mastercard relationship with the Global Account Customer primarily in South East Asia for consumer portfolios
• Design and execute both strategic and tactical sales plans to drive revenue and share in responsible businesses
• Drive both Mastercard's strategies and priorities balanced with the customer's business needs in a highly competitive marketplace
• Manage and strengthen a broad, multi country and involved customer relationship, coordinating activity across multiple internal and external stakeholders. Comfortable of navigating complex matrix structure in MNCs
• Manage customer business performance, and deliver sales targets and strategic objectives

All About You
The ideal candidate for this position should:
• Bachelor's degree required. MBA preferred
• 15+ years of professional experience. With 6+ years experiences of a proven track record of driving revenue growth in a business development/sales/commercial or account management role, consultative solution selling, ideally gained within a payments or financial industry
• Proficient knowledge of electronic payments/ cards eco-system required. Expertise in both commercial and consumer payments a plus.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems
• Excellent interpersonal, verbal, and written communications skills
• Business Proficient English required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.