Implementation Manager - Nium Checkout

Nium, Global Leader in Payments

Nium was founded on the mission to build the global payments infrastructure of tomorrow, today. With the onset of the on-demand economy, its single platform for global payments and card issuing is shaping how banks, fintechs, and businesses everywhere to disburse and collect funds instantly across borders. Its payout network supports 100 currencies and spans 195+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets.

Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in over 40 countries, enabling seamless onboarding, rapid integration, and compliance - regardless of geography. The company is co-headquartered in San Francisco and Singapore, with regional offices in London, Amsterdam, Hong Kong, Mumbai, Bengaluru, and Chennai.

Are you seeking a challenging role to set the standards for global payments? We are experts in payments and recognize the inefficiencies that exist in end-to-end payments especially in the gaming, streaming and eLearning industries. We are looking for a smart, driven and diverse implementation manager for our digital goods vertical at NIUM. You will be responsible for driving the technical implementation, solutioning and execution for our early partners. This is 0 to 1 role for a new growth-oriented business unit.
As the implementation manager, your aim will be to work with Nium Checkout partners to enable a successful implementation and launch. You will also be responsible for solutioning, driving prospect discovery to influence product roadmap to make the integration process smoother. You will lead discovery calls with prospects to ascertain pain-points and technical implementations desired. Ultimately, you will be a key enabler to launch Nium Checkout globally.

Responsibilities

• Guide and successfully launch clients on Nium Checkout
• Think from our client's standpoint to act as the bridge between their technical integration needs and Nium Checkout product. Solving for gaps that may exist in our platform by working closely with internal teams.
• Work closely with partners and internal teams across the world to ensure smooth implementation and go-live. This will also require working with non-technical teams including business, operations and compliance
• Drive technical discovery by speaking with prospects to identify new features and product opportunities. Form a key part of feedback loops for the organization, gathering merchant's feedback, evaluating merchant needs, and communicating these to product, payment partners and other teams internally, building strong relationships internally and externally
• Travel globally to assist our merchants expand into new markets

Requirements

• At least 5 years of prior experience in a client facing implementation role; start-up experiences are preferred
• You have a developer background and are comfortable coding solutions for clients, if needed
• You have a good grasp of best practices on APIs and act as the voice of the customer to simplify integrations
• You have experience working with payments and/or digital goods clients
• You are extremely detail oriented and hands-on
• You take initiative, ownership and are committed to challenge the status quo
• You are a self-starter who enjoys a fast-paced environment

What we offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, uncapped sales commissions & annual salary reviews, we ensure that all our employees are rewarded and incentivized for their hard work
We care for our Employees: The wellness of Nium'ers is our #1 priority, we offer medical coverage along with 24/7 employee assistance program & generous vacations, and year-end shut down. We also provide flexible working & a hybrid working environement (3 days per week in the office)
We Upskill Ourselves: We are curious, always want to learn more & upskill ourselves: We therefore do not only provide role-specific traning but also offer all our employees LinkedIn learning solutions & dedicated learning allowances
We Constantly Innovate: Nium has been awarded multiple times for its constant innovations & growth since our inception, such as the 2022 CBI 250 Most Promising Fintech Award or the 2021 Financial Time top 50 High Growth companies in APAC
We Celebrate Together: Work is also about having fun with your colleagues & creating great relationships. We often celebrate together through company-wide social events, team bounding activities, happy hours, team offsites, and so much more!
We thrive with Diversity: Nium has always thrived with a diverse & multicultural workforce, with more than 33 nationalities across 18+ countries. As an Equality Opportunity Employer, we are committed to providing a safe & welcoming environment for everyone.

What's it like to be a Nium'er?

At Nium we center our way of work around 3 core values globally:

#KeepItSimple: We cut through complexity, simplify at speed and operate with scale in mind
#MakeItBetter: We build innovative solutions that make our customers' lives better
#WinItTogether: We win in this competitive market by collaborating as one team

For more information visit www.nium.com

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