Director, Global Revenue Operations, SME & Growth

Full Time 

Others

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Job Description
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

Reporting to the VP, Global Head of Revenue Operations, this role will build the Revenue Operations organization structure, processes, and capabilities for SME business across all commercial units globally. This role will work with global and regional revenue operations teams to establish the systems, processes, and tools to drive scale and business success.

Responsibilities:
    • Develop strategies, priorities, and plans for the revenue operations team for business growth and success
    • Build the team and structures: define team organization structures, processes, and metrics to assess effectiveness
    • Drive operational excellence
    • Establish revenue operational processes and tools
    • Select and integrate various toolings and ensure the suitability of tools used across different states and regions
    • Establish resources to support system admin across all regions
    • Provide business operational reporting and insights: Work with key business stakeholders to provide reports on productivity, efficiencies, and analysis
    • Lead the commission plan design, communication, and implementation
    • Lead sales training and enablementPeople management and team leadership
    • Grow and develop a high-passion and high-performance team
Ideal experiences:
    • 8-10 years of industry experience in operations or revenue operations, ideally in a fast-paced sales environment
    • Be an owner and a builder - we are a young, growing company and look for people who want to get their fingerprints on the infrastructure so that the business can grow at a rapid speed
    • Strong analytical and data-driven mindset with exceptional attention to detail - you love data and don't mind getting your hands dirty
    • Proven track record of creating and improving scalable processes with buy-in across multiple functions and clear success criteria
    • Deep data / CRM / ERP systems experience, including Salesforce, SQL (BigQuery and Looker), and Excel
    • Thought leader and influencer - possesses commercial acumen and the ability to influence results across all levels of an organization
    • Proven strategic planning and process management skills - you see around corners
    • Demonstrated experience in goal setting, monitoring, and driving execution
    • Exception verbal and written communication skills - you are an expert collaborator across functions, levels of seniority, and cultures
    • Ability to thrive in a fast-paced environment and when navigating ambiguity
This is an opportunity to build and lead one of the most influential functions at an incredibly high-profile company. If you are passionate about revenue operations and helping sales teams hit big numbers, have a strong track record of success, and are excited about joining a dynamic and fast-growing team, we would love to hear from you.

At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.



Director, Global Revenue Operations, SME & Growth
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