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Marketnode Pte Ltd

Customer Success Manager

Full Time  6 to 10 Years experience

Business Development, Marketing / Public Relations, Sales / Retail, Banking and Finance

Job Description

Marketnode is a SGX / Temasek Holdins joint venture focused on digitalizing end-to-end market infrastructure.

 

Given Marketnode’s expansion and growing product pipeline, we are looking for a Customer Success Manager to join our team to support ecosystem development in the fixed income space. Key partners for Marketnode would be bond issuers, banks, fixed income and ESG investors. You will be responsible for identifying new business pipeline and driving adoption and engagement for Marketnode products.

 

We are looking for people who enjoy building profitable, long-term relationships and are ready to jump right in. If you are passionate about fintech and digital markets infrastructure and eager for a challenge, we’d like to talk to you.

 

This role will be based in Singapore.

 

Responsibilities

  • Establish new business relationships and grow existing relationships at target accounts
  • Drive sales opportunities to accomplish sales goals and relevant KPIs
  • Systematically obtain market feedback to support product development
  • Organize client outreach and marketing events as necessary
  • Maintain and update marketing materials
  • Maintain and update CRM system

Qualifications

  • 4-7 years experience in sales and account management
  • Bachelor’s degree
  • Bonus: Experience in fixed income, capital markets or fintech
  • Fluency in English required (+ Mandarin a big plus)

Qualities

  • Client-focused mindset with strong relationship management and communication skills
  • Adept at initiating, negotiating and closing deals
  • Keen to learn more about fixed income, capital markets or fintech
About the Company
Singapore