Operations Executive

Responsibilities:

• Oversee and coordinate daily operations to ensure the smooth running of the learning centre.
• Manage administrative tasks such as student registrations, training scheduling, and record keeping.
• Serve as the main point of contact for parents, students, and instructors for operational matters.
• Liaise with internal teams and external vendors to support centre activities and events.
• Assist in developing and implementing operational policies and procedures to enhance the learning experience.
• Monitor and track attendance, feedback, and other key metrics, and prepare regular reports for management.
• Support ad hoc projects and perform other duties as assigned.

Requirements:

• Bachelor's Degree in Business Administration, Operations Management, Education, or a related field.
• At least 1–2 years of experience in operations, customer service, or administration (experience in an education or training environment is an advantage).
• Strong organisational and problem-solving skills.
• Good communication and interpersonal skills to engage with parents, students, and colleagues.
• Proficiency in Microsoft Office and general IT tools.
• Proactive, reliable, and able to work independently in a fast-paced environment.