Centre Director, SME Centre @ SICCI

The Centre Director of SME Centre @ SICCI will lead the strategic development and operational execution of the SME Centre, a key initiative by ENTERPRISESG supporting small and medium enterprises (SMEs) in Singapore. This role involves driving business advisory services, capability building programs and government grant facilitation to help SMEs scale, innovate, and thrive in a competitive economy. The Centre Director will manage a team of business development advisors (BDAs), business advisors (BAs) and

supporting staff and reports directly to the SMEC@SICCI Board, a subsidiary of Singapore Indian Chamber of Commerce and Industry (SICCI). The appointee has a dotted line responsibility to ENTERPRISESG and SICCI’s Chairman.

The ideal candidate must be an experienced, proven result-oriented business leader with leadership skills to motivate a team of business advisors to achieve KPIs set. The appointee will oversee the SMEC@SICCI Centre Operations and manage external

stakeholders for the Centre.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

• Develop and execute the SME Centre’s roadmap, aligning with ENTERPRISESG mission with the aim of achieving or exceeding the KPIs set.

• Serve as The Primary Liaison with ENTERPRISESG and industry partners to advocate for policy enhancements.

• Represent SMEC@SICCI at forums, speaking engagements to promote SME Centre initiatives.

• Ability to communicate convincingly with a wide range of contacts and sponsors.

• Strong public speaking and presentation skills is essential.

• Ability to work effectively with representatives of SMEs, Chamber of Commerce, Business Associations and Government Officials alike and the ability to represent the Centre to its stakeholders.

Program Development & Advisory Services

• Oversee the delivery of business advisory services, including financial grants advisory, digital transformation, internationalization, productivity improvement and any other services supported by ENTERPRISESG.

• Collaborate collectively and implement workshops, programs, and networking events tailored to SME needs (e.g., market access, tech adoption).

• Collaborate with industry groups to identify sector-specific challenges and co-create solutions (e.g., Fintech, F&B, Logistics).

Operational Excellence & Outreach

• Manage and achieve the SME Centre’s Budget, KPIs, Audits and Grants compliance activities (e.g. ensuring adherence to ENTERPRISESG funding and operating guidelines).

• Lead and manage a team of business development advisors (BDAs), business advisors (BAs) and support staff.

• Jointly drive outreach programs to engage underserved SMEs.

Qualifications & Experience

• Bachelor’s degree preferably in Business Administration, Economics, or related fields preferred.

• 10+ years in SME consulting, economic development, or senior roles in trade associations/government-linked agencies.

• Strong network with policymakers, financial institutions, and industry leaders.

• Excellent management, communication, negotiation, and leadership skills.

• Only Singaporeans or Permanent Residents can apply