Systems Analyst

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

The Digital Assets Technology team at Franklin Templeton is looking for a Systems Analyst, based in Singapore, to support innovation projects of small to large scale. Our team is focused on delivering technology to represent shares in mutual funds with tokens issued on blockchain platform(s) in a manner which permits live trading/exchange on a potentially worldwide and 24/7 basis. We support a mobile app focused on retail investors, a website focused on institutional investors and an internal admin tool for our customer support team. We have a variety of projects to enhance the current platform as well as projects to expand our reach outside the US and launch tokenized funds in Europe and Asia.

What are the ongoing responsibilities of this position?

Solution Design

• Analyzes, designs, integrates, and implements solutions for existing applications, to include work processes, modifications, interfaces, and reports
• Consults with users to streamline application work processes
• Designs interfaces and features for an existing application
• Participates in creating technical solutions to maximize efficiencies

Production Support

• Provides Technical Support and service by researching, responding appropriately to, and resolving users’ technical and data issues
• Works with the various technology teams to address technical issues
• Participates in user group or technical meetings to identify and address on-going needs

Requirements Analysis

• Works with project teams to understand and clarify business requirements
• Understands the modules and data model for an application and contributes to finalizing the business requirements

Implementation

• Coordinates implementation of changes to existing applications
• Documents configuration and participates in code reviews and walkthroughs
• Prepares system test plans, test cases and scripts for a small-medium sized application
• Performs system and regression testing and helps with triage and clarification of issues uncovered in user acceptance testing for the application development team
• Performs miscellaneous administrative duties as necessary
• Gathers information and creates reports on application related metrics

What qualifications, skills and experience would help someone to be successful?

• Bachelor's degree
• Knowledge of blockchain, tokenized funds and digital assets
• Mutual Fund/Financial Services Experience
• 2 to 4 years Systems Analyst or technical project experience, preferentially on small-sized IT projects
• Familiarity with a system development lifecycle methodology
• Basic experience with the system testing process
• Strong written and verbal communication and interpersonal skills
• Strong organizational and time management skills
• Knowledge of desktop, client/server, web, and mainframe environments
• Knowledge of technology industry standards and trends within area of expertise
• Knowledge of technology platform architecture
• Ability to perform multiple, concurrent activities in a fast paced and multi-site, global team environment
• Ability to interact with team members in a local, international and multi-site environment
• Ability to maintain flexibility in a dynamic organization
• Ability to represent the department and company in a professional manner at all times
• Developing analytical, problem solving and decision-making skills
• Solves routine problems of moderate scope and complexity, following established policies and procedures
• Able to commit to overlapping work hours with US Eastern Time (ET) for initial training, after which as needed to support ongoing business needs

What makes Franklin Templeton unique?

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

We regret that only short-listed candidates will be notified.