Partner Engagement Specialist - Onboarding

About the Company

Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We believe an inclusive ecosystem that bridges the gap between existing banking rails and non-bank financial institutions will increase profitability for all our partners and enable seamless cross-border transactions across the globe.

By upholding our values of drive, intelligence, integrity, passion and results-oriented, Lightnet continues to enrich the lives and aspirations of our customers each and every day. For more information, please visit https://lightnet.io/.

About the Role

As part of our expansion, Lightnet is now seeking a highly motivated Partner Engagement Specialist - Onboarding to join our Singapore team. The Partner Engagement Specialist will work hand in hand with the Commercial, Compliance and Technical teams to successfully onboard the new clients. They will also build and maintain strong relationships with multiple contacts within the assigned partner organizations.

Responsibilities

• Build and maintain trusted consultative relationships with Lightnet internal stakeholders
• Onboard new Clients into the company seamlessly
• Work with executive sponsors to design and execute a success plan for each Partner/Client
• Maintain daily tracker of activities and weekly reporting
• Develop and implement best practices for effective Partner/Client management
• Establish a standard cadence of communication internally and externally to ensure success
• Build business decks and proposals as required
• Setup and create customer transactions where required

Requirements

• Ability to be proactive in identifying problems and solutions
• Ability to get into the weeds, but take yourself out of them as well
• Ability to be flexible with end goal in mind
• Exhibit phenomenal communication skills and organized project management
• Superior client service and relationship skills
• Strong analytical and problem-solving skills
• Ability to thrive in a fast pace environment with tight deadlines
• Diploma/Degree
• Experience in Digital/Technology Partner or Client Success Management is a plus

What we are offering

• Working as a part of a team in a multicultural environment built on collaboration, flexibility, and respect
• Competitive compensation package
• Career growth and development opportunities
• Training will be provided

Lightnet Group is committed to hiring based on merit and organizational fit, regardless of race, religion or gender. If you are keen to join the team, please apply here or directly send your CV outlining your skills and capabilities to shahirah.kad@lightnet.io. Fresh graduates are welcome to apply!