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BITDATA DIGITAL TECH PTE. LTD.

Operations Excellence Manager (1 year contract-hybrid)

Marketing / Public Relations, Sales / Retail

$4000 - $5000 monthly

Job Description

What you will do:

  • You will be taking care of events in the fintech space, managing all aspects of meetings and events from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to post-event follow up.
  • You will oversee and direct all aspects of the Club functions to deliver a memorable experience to guests, exceeding their expectations to achieve the highest possible service excellence to current and potential members.
  • Manage and track event-based marketing budget, in collaboration with various internal teams.
  • Assist with the creative development of event initiatives, from branding, agenda design, content creation, and venue selection to event execution.
  • Coordinates and communicates event details both verbally and in writing to the clients and property operations.
  • Work to schedule regular events and manage all associated activities including email invites and follow-ups.
  • Provide onsite support, both independently and as a team, when needed conduct pre-event briefs, post event reports, including but not limited to attendee surveys, analytics, and lessons learned
  • Track, analyse, and optimize attendance, membership development and conversion metrics.

Ideal Candidate:

  • Qualifications in Hospitality Management, Marketing, Business, or Communications.
  • High energy, fun and creative. Self-starter, inspired by ideas but team-oriented.
  • At least 2 years of in-person event management and planning experience, at least some of which has been gained through large, fintech events.
  • Leadership, sales & account management and operations delivery. This demands professional maturity, diverse event experience, superb relationship-building skills and compelling team dynamics
  • Excellent communication, partnership, collaboration, time and project management skills.
  • Strong multitasking skills, flexibility, attention to detail and professional confidence.
  • Demonstrated ability to efficiently work on multiple project requests simultaneously in a fast-paced environment.
  • Excellent command of written and spoken English and conversational Mandarin.
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